FORMAZIONE ON DEMAND - NOVITA'

REGULATION AND MARKET DEVELOPMENTS PORTFOLIO MANAGEMENT Banking products and the use of ESG criteria/approaches 1:30 Multimedia hypertext Staff providing investment advice, staff providing information on investment products, investment services or ancillary services specialised Sustainability disclosure for the promotion of sustainable investments and suitability assessment 1:45 Multimedia hypertext specialised Greenwashing in the financial industry 2:00 Multimedia hypertext specialised The remote management of customer relations in the financial sector 2:00 Multimedia hypertext specialised Decoding customer needs and expectations 2:00 Multimedia hypertext specialised Service Recovery and Complaint Management 3:00 Multimedia hypertext specialised ESG in action: communication strategies for financial advisors 2:00 Multimedia hypertext specialised Asset class and time series analysis 1:20 Multimedia hypertext Staff providing investment advice, staff providing information on investment products, investment services or ancillary services basic Performance and portfolio risks 1:30 Multimedia hypertext Staff providing investment advice basic COURSE TITLE H FORMAT TARGET BASIC/SPECIALISED TRAINING 27